Their are over 784,000 people living in Indianapolis. So I wonder why companies pay for people from out of state, to fly in to give presentations on various subjects? Obviously this does not just happen in Indianapolis, companies pay for people from Indianapolis to fly and give presentations as well. I network and meet numerous people everyday and know there is so many awesome people living here. Many are very well established and some are on their way. With all the talent here, why would a company avoid the cost and pick an individual from the local area?

I completely understand the value of being in the flesh. We watch the Colts on T.V. but we love to actually go to the games. However when the Colts travel to another stadium, we do not follow them, we watch it on T.V.. I am a Bengals fan but I do not travel to see their game every week although I am sure, I would enjoy watching the game in person much more than on T.V.. So as an Indiana resident, I now go to Colt’s game and still get the same experience.

Is it the speakers are that talented or is it because they have created some tremendous fans? Ok, so lets say they have created a great fan base(I can respect that). With all of the technology why are some not utilizing it completely? Ok, so you feel your company must hear and see this person speak. Are they going to receive the message better if they can smell the person? Or could the same message be relayed by a local resident? Just wondering if I am missing something. Is there a lack of talent? Please someone feel me in.

Hope everyone is pumped for another great week. So yes the title reads correctly, this may be my last email I send out to my contact list. It is greatly dependant on your response because I value your opinion and would love to hear your feedback. I have been working really hard to maintain my blog and was thinking that it might be a good idea, just to post directly to my blog and not take up the room in your email box. So what do you think? I look forward to your response and again I value any feedback you can provide. O yea do not forget to check out my latest blog entry at My Blog. Any and all comments are appreciated.

Clip of “My life my story”

I have to say things are really going good both professionally and personally. Cathy Patton, some other coaches and I are opening up our first office September 15! We are launching a new website for Coaching Achievement & Success Network September 4. Click here for a sneak peek and let me know what you think.
My little girl is doing awesome in school and has not been too hard to get up every morning. J My wife and I are looking at some after school activities. My daughter wants to do something with edible insects? Still learning more about the activity but should be interesting. I really do not understand why seeing as she is still scared of bugs… I guess we will see, we are also enrolling her into Girl Scouts. Should be fun!

Thinking about you and your business

I have been thinking more and more about creating a unique experience for my customers.

I have been talking more and more about creating an experience for customers. This could be a really long email but I am going to try and keep it short. So we know we all pay for customer service. As I think on this more and more, I keep searching for away to completely separate customer service from the actual customer’s experience. I know customer service is part of the experience but I truly believe if you, as a business owner can create a unique experience for your customer/FAN, your business will grow outrageously faster. Going to Disney World is an experience, going on a cruise is an experience, and we need to figure a way to create a unique experience for our clients. I am coming closer and closer on finalizing this for my businesses and would be happy to bounce ideas off each other if you would like. For me making it fun and thinking outside the box helped me identify how I will work to create my clients own unique experience.

Sincerely,

Johnnie Firari

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